This very special episode of The Motivational Intelligence Podcast features part one of John Casey’s keynote address at Citibank’s “Leading to Become the Best” Conference. Throughout this keynote, John touches on many important topics such as developing and growing other people (and ourselves), why we learn more from difficult employees and personal responsibility. He applies many vital beliefs and mindsets that are practiced and taught at 2logical and applies them to Citibank and everything they have accomplished, along with what can be learned from both companies. “Everyone is born with unlimited potential. It takes a catalyst, and that’s probably leadership, to pull that out,” says John.

John also points out the fact that leaders learn much more from their difficult employees versus their best employees, a concept that many people would likely claim to understand, but truly don’t grasp.  He shares that many executives when asked say that the number one quality of their best employees is that they take personal responsibility, 100% of the time. “Personal responsibility is the foundation of the best, the actual bedrock foundation of being the best,” says John. Interested in hearing more? Check out Episode 31: Leading to Become the Best (Part 1): Personal Responsibility is Key and let us know what you think. Be sure to check us out on social media!

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